Change an appointment's status
The visit is marked In progress, Completed, No-show or Cancelled.
Before you start
Anyone in the business can do this.
Start here
The status menu on the appointment's row in Appointments, in the calendar preview, or in the appointment window
N3EOperations Center
Ana Popescu
Thu 16 Oct · 10:30–11:15 · 45 min
Initial assessment · 250 RONSteps
- 1
Open the status menu.
It only offers the changes allowed from the current status.
- 2
Choose the new status.
In the calendar preview, the change applies straight away.
What happens next
- Completed visits count towards revenue on the Dashboard. No-shows and late cancellations count as lost slots, and no-shows feed the client's no-show warning.
If something goes wrong
- Booked isn't offered for a cancelled visit
- A cancelled appointment can't become Booked again. Make a new booking.
Good to know
- Switching back to Booked or In progress checks for clashes again.
- In a solo business, In progress is offered only in the Appointments list.
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