Clear Needs attention Administrator

Every loose end is sorted, and the card says nothing needs your attention.

Before you start

Administrator Only the Administrator can do this.

Start here

Dashboard › Needs attention

N3E
DashboardWhat needs attention, how full the calendar is, and how the period is going.
Needs attention Only lines with at least one case are shown.
⚠ 2Past appointments still BookedCompletedNo-showShow
⚠ 3Failed messages for upcoming appointmentsSee messages
Today · 7 appointments · ● 4 completed · ● 3 booked · 1.450 RON so farBy provider ▾
Illustration: the screen may look slightly different.

Steps

  1. 1

    Click Show on a line.

    Up to 20 cases appear, oldest first.

  2. 2

    Close a past or stuck appointment right there as Completed, No-show or Cancelled, or open the appointment, the client or the requests to deal with it.

  3. 3

    For failed texts, click See messages.

    The message log opens on every failed text.

Good to know

  • It looks for past appointments still Booked, appointments stuck In progress, completed appointments with no price, failed texts and requests waiting more than 2 days.
  • The message log can list more failed texts than the number on the line, which counts only upcoming appointments.

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