What each Dashboard tab shows Reference

Six tabs, each with its own cards. In a solo business the sixth tab is called Insights instead of Team.

N3E
DashboardWhat needs attention, how full the calendar is, and how the period is going.
OverviewAppointmentsClientsServicesMessagesTeam
Revenue
12.450 RONrealized · +6,2 % vs 1–30 Sep3.200 RONstill booked
Fill rate68%+4 pp
Lost slots3%−1 pp
New clients18+3
Illustration: the screen may look slightly different.

The tabs

Overview
Revenue, fill rate, lost slots and new clients
Appointments
Counts by status, average value, reschedules, how far ahead people book, where bookings come from, the busiest times
Clients
Time since the last visit, new clients, visits per client, top clients
Services
Revenue by service, services nobody has booked in 6 months, price charged against list price
Messages
Texts sent, failures by reason, and how appointments with a reminder turned out
Team
One row per provider: completed appointments, revenue, fill rate, lost slots

The main figures

Fill rate is the share of business hours that's booked, for each provider who takes appointments; next week's figure is shown too. Lost slots are no-shows plus cancellations made less than 24 hours ahead, as a share of the appointments that were due. New clients are people whose first ever completed appointment falls in the period.

On the Clients tab, click a bar in the last-visit chart to open My Clients filtered to just those people.

Good to know

  • Holidays can't be recorded yet, so fill rate assumes every provider is available during all business hours. Times are in Romanian time and amounts in RON.

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