Write About and notes
What the team should remember about the client is on their profile.
Before you start
Anyone in the business can do this.
Start here
The client's profile › Overview (About) or Notes
N3EAna Popescu
OverviewAppointmentsFilesNotes
ABOUT Stable facts every colleague should see on every visit.+ Add about
Prefers mornings. Allergic to ovalbumin.
LATEST NOTE All notes ›+ New note
16/10/2026 · Dr. Radu · Initial assessmentExercise plan uploaded.
Steps
- 1
Use About for things that stay true: allergies, preferences, the name they like to be called by. Edit it and save.
- 2
After a visit, add a note on the Notes tab.
Kigumo links it to their latest appointment from the past 7 days; you can change or remove that link.
What happens next
- Notes written while booking or accepting a request end up here too, linked to that appointment.
If something goes wrong
- You can't change an archived client's notes
- They can be read, not changed. Restore the client first.
Good to know
- About holds up to 1,000 characters; each note up to 5,000, with its date and author.
- You can edit your own notes; an edited note is marked (edited). The Administrator can edit anyone's notes and is the only one who can delete a note, permanently.
- Print opens all the notes on one page, ready to print.
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