Switch on confirmations and reminders Administrator

Clients get a confirmation when they're booked and a reminder 24 hours before.

Before you start

Administrator Only the Administrator can do this.

Settings › Messaging

N3E

SettingsManage your workspace details, team and preferences.

BusinessPrivacy policyTeamOnline bookingMessagingFiles

Name in messagesYour clients see this name inside the text. The sender line on their phone shows Kigumo.

Nord Physio

Confirmation

Sent when an appointment is created or its date or time changes.

+ {{Business Name}}+ {{date and time}}

Buna ziua! Programarea dvs. la {{Business Name}} este confirmata pentru {{date and time}}. Va asteptam!

104 / 140

Buna ziua! Programarea dvs. la Nord Physio este confirmata pentru 23/10/2026 10:30. Va asteptam!

Save

Illustration: the screen may look slightly different.

1
Check the Name in messages.
2
Switch on the confirmation and the reminder.
3
Change the wording if you want to. The + {{Business Name}} and + {{date and time}} buttons drop those details in where your cursor is.
A preview shows the finished text.
4
Click Save.

The confirmation goes out within about a minute of booking, and again if the date or time changes. The reminder goes 24 hours before the appointment.
New wording is used for every text queued from then on.

A text can't be switched on: It's too long, or it uses ă, â, î, ș or ț. Keep it to 140 characters once filled in, without diacritics.

Both texts start switched off. Switching a text off also cancels any already queued.
You get 300 texts a month on Solo and 1,000 on Team.

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